Kudou Potion

Returns:

● If you’re not completely satisfied with your purchase, you may return it within 30 days of the delivery date. We would require a video of opening the parcel and unboxing the items, and photos of the items to ensure your returns would be processed.

● Items must be in their original condition, unused and in the original packaging.

Exchange:

● We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your order to initiate the exchange process.

● Please note that we would require a video of opening the parcel and unboxing the items and photos of the items to ensure your exchanges would be processed.

Return Shipping:

● Customers are responsible for return shipping costs unless the item is defective or damaged.

Processing Time:

● Orders are typically processed within 1-2 business days.

● During peak seasons, processing times may vary, and we appreciate your patience.

Shipping Options:

● We offer standard shipping options.

● Shipping costs are calculated at checkout based on your location and preferred shipping method.

Tracking Information:

● Once your order is shipped, you will receive a confirmation email with tracking information.

International Shipping:

● We offer international shipping. Please note, that additional fees may apply.

Lost or Delayed Packages:

● In the rare event of a lost or significantly delayed package, please contact our customer support and we will assist you in resolving the issue.